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According to its official website, Allstar is part of the US corporate payments company Corpay (NYSE: CPAY) and provides fuel cards and fleet payment solutions to businesses in the United Kingdom; it is based in Swindon. Its products include Allstar One, which it describes as the UK's largest fuel card network, Allstar Chargepass, which combines fuel and public electric vehicle charging on one card, Allstar Homecharge for home charging and the Allstar Supermarket+ fuel card. Cards are managed through the Allstar Online portal, where limits, users and reports are set, and the Allstar Co-Pilot app for drivers; add-on services include vehicle maintenance (ServicePoint), mileage tracking (MileagePoint), parking and toll payments, carbon offsetting (EcoPoint) and AA breakdown assistance. The site states that it serves more than 65,000 businesses, with over 1 million cards in circulation and more than 40 million transactions a year. The company states that it is authorised by the FCA under the Payment Services Regulations 2017 (FRN 1018326) and that only Allstar cards bearing the Visa symbol are payment instruments regulated by the FCA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يناير 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 12% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — الرسوم والعمولات: مرتفع جدًا · دعم العملاء: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع جدًا · حظر الحسابات وتجميدها: متوسط · السحب والمدفوعات: متوسط · أخرى: متوسط
The complaint distribution is based on the latest 1-star reviews on Allstar's Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Allstar name are left out. Across the complaints, allegedly unannounced risk-based pricing and per-litre surcharges, unrequested add-on and late fees, and unanswered emails and calls stand out.