ForexQ.com
ForexQ.com
According to its official website, American Express is a financial services group whose roots go back to 1850 and which offers personal credit cards, business and corporate cards, merchant services, the Membership Rewards programme and travel and insurance services in the United Kingdom; the site's copyright notice names American Express Company. Card acceptance agreements in the United Kingdom are made with American Express Payment Services Limited, registered at Belgrave House in London; according to the card acceptance terms of March 2024, the company is authorised by the Financial Conduct Authority (FCA) under the Payment Services Regulations 2017 to provide payment services (FRN 484347). The site also says that American Express Services Europe Limited, which issues cards in the United Kingdom, is authorised and regulated by the FCA (FRN 661836). Merchants are offered card acceptance and Pay with Bank Transfer, and cardmembers manage their cards through the Amex app and online account. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: أغسطس 2026 – أكتوبر 2026
منخفض — مستوى الشكاوى
تلقّت 64% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع · السحب والمدفوعات: منخفض · دعم العملاء: متوسط · المعاملات غير المصرّح بها: مرتفع جدًا · حظر الحسابات وتجميدها: منخفض
The complaint distribution is based on the latest 1-star reviews written from the United Kingdom on American Express's Trustpilot page (10) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the American Express name are left out. Across the complaints, reduced card limits, unresolved charge disputes and customer service seen as inadequate stand out.