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According to its official website, BankVic is the trading name of Police Financial Services Limited and is 100% owned by its members. The site states that it was founded around 50 years ago by six Victoria Police officers who wanted to support their colleagues' financial wellbeing, that it has put people before profits since 1974 and that it now has more than 120,000 members from the police, health and emergency services sectors and AUD 3 billion in assets; profits are reinvested into the business and communities, with partnerships including Victoria Police Legacy, the Blue Ribbon Foundation and The Police Association Victoria. It is headquartered in Melbourne. The bank offers an everyday account, savings accounts, term deposits, Qantas Visa and Low Rate Visa credit cards, first home, investment and refinance home loans, personal and car loans, and home, vehicle and travel insurance; accounts are used through the banking app, branches and ATMs. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: فبراير 2024 – أكتوبر 2026
منخفض جدًا — مستوى الشكاوى
تلقّت 82% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع
The complaint distribution is based on the 1-star reviews on the BankVic Trustpilot page (2) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the BankVic name are left out. Across the complaints, declined credit card applications and unanswered home loan refinancing applications stand out.