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According to its official website, Bendigo Bank has served Australian communities since 1858 and is operated by Bendigo and Adelaide Bank Limited (ABN 11 068 049 178); the site says it began when Bendigo's settlers pooled their resources to fund homes and businesses. The Bendigo and Adelaide Bank website has also been consolidated into the Bendigo Bank site. The bank is known for its Community Bank model, in which profits are shared with the local towns it serves; the site cites more than 300 Community Bank branches and more than AUD 467 million returned to communities. The bank offers personal and business customers the Everyday Account with no monthly fees, savings accounts, term deposits, credit cards, home and personal loans, insurance and business banking; services are provided through branches, phone, internet banking and the mobile app. The site states that the bank is an authorised deposit-taking institution (ADI) and that deposits are guaranteed by the Financial Claims Scheme up to AUD 250,000 per account holder. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: مارس 2024 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 18% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — دعم العملاء: مرتفع جدًا · أخرى: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · السحب والمدفوعات: متوسط · المعاملات غير المصرّح بها: مرتفع جدًا · الرسوم والعمولات: مرتفع
The complaint distribution is based on the latest 1-star reviews on the Bendigo Bank Trustpilot page (92) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Bendigo Bank name are left out. Across the complaints, long phone waits and staff attitude, frozen accounts or lost access, loan handling and app outages stand out.