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According to its official website, BRAC Saajan is a money transfer company operating since 2004, part of the BRAC family, which it describes as the world's largest NGO, and a subsidiary of BRAC Bank, which it describes as Bangladesh's largest private commercial bank. BRAC Saajan and REMITnGO are trading names of BRAC Saajan Exchange Limited, registered in England and Wales (company no 06469886); the site says the company is authorised by the FCA as an Authorised Payment Institution under the Payment Services Regulations 2017 (reference 577104) and, as it does not hold customer accounts, is not covered by the FSCS. Individual customers can send money to more than 12 countries via the REMITnGO mobile app or from more than 400 agent locations in the UK; in Bangladesh, cash pickup, bank transfer, instant transfer and wallet transfer are offered through more than 20 correspondent banks and over 300,000 payout locations. For businesses, it provides payout infrastructure to Bangladesh via API and the Agent Core agent platform to money transfer operators, mobile wallets, banks and small businesses. The site says it has processed more than £3 billion in remittances. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يوليو 2026 – أكتوبر 2026
منخفض جدًا — مستوى الشكاوى
تلقّت 89% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: منخفض
The complaint distribution is based on the 1-star reviews on BRAC Saajan's Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the BRAC Saajan name are left out. Across the complaints, an allegation that a transfer did not reach the recipient for days stand out.