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بنك · Kuwait
According to its official website, Burgan Bank was founded in 1977, is based in Kuwait and is majority-owned by KIPCO (Kuwait Projects Company). Built on a foundation in corporate banking, it has expanded into retail banking, private banking and wealth management. The group has subsidiaries in Algeria, Bahrain and Tunisia and a presence in Türkiye and the UAE. The site states that Burgan Bank Turkey was acquired in 2012 and that in 2023 the bank sold 52% of its shares in it while retaining management control; it also lists AGB in Algeria, Tunis International Bank in Tunisia and Bahrain-based United Gulf Bank, fully acquired in 2025, as group companies. Burgan Bank Financial Services Limited (BBFS) is Burgan Bank's key presence in the UAE, based in the Dubai International Financial Centre (DIFC), and offers financing opportunities to corporate and individual clients in the UAE. BBFS is listed in the DFSA register with reference F002043, authorised for arranging deals in investments, advising on financial products and arranging and advising on credit. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: أغسطس 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 1% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — الرسوم والعمولات: مرتفع جدًا · أخرى: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع جدًا · دعم العملاء: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع · السحب والمدفوعات: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on reports counted among the latest 200 records (182) on the Burgan Bank and ON Dijital Bankacılık pages on Şikayetvar as of 15 October 2026; one person's records count once, and empty records, fake calls and records from non-customers are left out. Across the complaints, allegations that loan interest rates were raised when life insurance was cancelled, unpaid campaign rewards, mobile banking outages and difficulty reaching customer service stand out.