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مؤسسة دفع · المملكة المتحدة
According to its official website, Capital One UK is a credit card company that issued its first credit card in 1996 and says it is now one of the UK's top ten card providers; it says more than 4 million people have been approved. It offers the Classic card for building credit (starting limit £200–£4,000, up to two limit increases a year), a Balance Transfer card with up to 18 months interest-free on transfers, and a card with up to 12 months interest-free on purchases; the representative variable APR is 34.9%. It provides the QuickCheck eligibility checker with no impact on credit scores, the free CreditWise credit score and account management through its mobile app. Services are provided to UK residents aged 18 and over by Capital One (Europe) plc in Nottingham (Trent House, Station Street); in the FCA register the company also holds consumer credit, debt collecting and credit information permissions. According to Companies House the company was incorporated in 1999. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يوليو 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 10% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع جدًا · أخرى: مرتفع جدًا · دعم العملاء: مرتفع · حظر الحسابات وتجميدها: متوسط · السحب والمدفوعات: متوسط · الرسوم والعمولات: مرتفع جدًا · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on Capital One UK's Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Capital One UK name are left out. Across the complaints, credit limits not being raised, card and dispute problems and the removal of web access stand out.