ForexQ.com
ForexQ.com
According to its official website, Capitec is a bank established on 1 March 2001, listed on the JSE since 18 February 2002 and registered with the South African Reserve Bank (SARB); it is headquartered in Stellenbosch. It says that in the financial year ended February 2026 it served 26 million active clients and reported headline earnings of 16.8 billion ZAR, and that it is a diversified financial services group made up of personal banking, insurance, fintech (value-added services and Capitec Connect) and business banking. Its services include transactional and savings accounts, personal loans, credit cards, funeral and life cover, business accounts and card machines, international payments, e-commerce payments through Capitec Pay, the Live Better rewards programme and Capitec Connect, presented as the country's largest mobile virtual network operator. It states that its banking app has 15 million active users and that its fraud prevention systems stopped more than 394,000 scam payments in a year. Capitec Bank Limited is an authorised financial services provider (FSP 46669) and a registered credit provider (NCRCP13). The information is based on archive copies of the official website dated 9 October 2025, 15 January 2026 and 4 September 2026. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: ديسمبر 2023 – أكتوبر 2026
مرتفع — مستوى الشكاوى
تلقّت 23% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: مرتفع · حظر الحسابات وتجميدها: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · دعم العملاء: مرتفع جدًا · المعاملات غير المصرّح بها: مرتفع جدًا · أخرى: مرتفع · الرسوم والعمولات: مرتفع
The complaint distribution is based on the latest 1-star reviews on Capitec's Trustpilot page (90) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Capitec name are left out. Across the complaints, held international payments and funds, accounts suspended on suspicion of fraud and unauthorised card transactions stand out.