ForexQ.com
ForexQ.com
According to its official website, Coutts was founded in 1692 when John Campbell set up as a goldsmith-banker on the Strand in London, and today it is a private bank and wealth manager serving wealthy individuals and their families. The bank is the UK-incorporated Coutts & Company, headquartered at 440 Strand in London and part of NatWest Group. In wealth management it offers planning and advice, portfolio and fund management, execution-only investing, corporate finance, private markets and philanthropy; in private banking a current account, debit and credit cards, savings accounts, a Cash ISA, mortgages and investment-backed lending; and in commercial banking business accounts, deposits and lending. Eligibility criteria and a monthly relationship fee apply to the current account; the Private Notice Account opens with a minimum balance of 1 GBP and requires a Coutts current account. Services are accessed through the Coutts app and online banking. According to the Bank of England list and the FCA register, Coutts & Company is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: فبراير 2018 – أكتوبر 2026
متوسط — مستوى الشكاوى
تلقّت 40% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — دعم العملاء: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع · أخرى: مرتفع · السحب والمدفوعات: متوسط · القروض وبطاقات الائتمان: مرتفع جدًا · الرسوم والعمولات: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the 1-star reviews on the Coutts Trustpilot page (67) as of 8 October 2026; one person's reviews count once, and records about third parties and news-driven reviews without personal experience are left out. Across the complaints, the unanswered Coutts 24 line, lock-outs during the 2022 platform switch, account closures and refused accounts or loans stand out.