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According to its official website, Darlington Building Society was founded in 1856 as the Darlington Working Men's Permanent Building Society to help local people own homes, was incorporated as Darlington Equitable Building Society in 1876 and is today a mutual dedicated to supporting its members and local communities. Its head office is Sentinel House in Darlington and it serves customers through a branch network. Savings include easy access and double access accounts, notice accounts, regular savers, fixed rate bonds and ISAs, Cash ISA, Junior Cash ISA and children's accounts; lending covers first-time buyer, home mover and remortgage loans as well as buy-to-let, holiday let, self-build, expat buy-to-let and shared ownership mortgages. The Easy Access Saver can be opened with GBP 1. Savings and mortgage accounts are managed through the Darlingtonline online service on smartphones and computers. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يونيو 2021 – أكتوبر 2026
منخفض — مستوى الشكاوى
تلقّت 60% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع جدًا · حظر الحسابات وتجميدها: متوسط · السحب والمدفوعات: منخفض · دعم العملاء: متوسط
The complaint distribution is based on the 1-star reviews on the Darlington Building Society Trustpilot page (13) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Darlington Building Society name are left out. Across the complaints, mortgage processes delayed by long turnaround times and changing requirements, post-based account opening and ID requests, and difficulties paying money in stand out.