ForexQ.com
ForexQ.com
According to its official website, eurochange is a bureau de change and travel money company founded in 1975 that celebrated its 50th anniversary on 8 July 2025; the site says it has more than 240 branches across England, Scotland, Wales and Northern Ireland. Travel money is sold in branch, online for Click & Collect, or by home delivery; the company also offers the eurochange Travel Money Card (prepaid), international payments (Quick Transfer) and Western Union money transfers in branch. The site says the company joined the Western Union family in 2025. According to its regulatory page, its foreign exchange products, branch network and website are supervised by HMRC and its locations are registered as a money service business under number 12117902, while international payment services are provided under FCA authorisation under the Payment Services Regulations 2017 (FRN 534703). The registered address is Essex House, Rutherford Close, Stevenage. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: أكتوبر 2025 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 12% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: مرتفع جدًا · الرسوم والعمولات: مرتفع جدًا · دعم العملاء: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع جدًا · حظر الحسابات وتجميدها: متوسط · أخرى: متوسط
The complaint distribution is based on the latest 1-star reviews on eurochange's Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the eurochange name are left out. Across the complaints, undelivered or delayed currency orders and refunds, and exchange rates, buy-back terms and fees seen as poor stand out.