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According to its official website, EVO Payments is a payment institution trading under the name of EVO Payments UK Ltd that provides card acceptance services to businesses in the United Kingdom. The information is based on an archive copy of the official website dated 7 September 2025. The site says it offers in-store and online payment acceptance for businesses of every size, next-day settlement irrespective of who the merchant banks with, 24/7 customer support and an e-commerce developer hub. EVO Payments International, founded in New York in 1989, is described as one of the largest fully integrated merchant acquirers and payment processors in the world. The company says it is authorised by the FCA under the Payment Services Regulations 2017 for payment services (FRN 959332) and under the Consumer Credit Act for terminal rentals (FRN 966552). The address is Granite House, Syston, Leicester. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: مارس 2022 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 15% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: مرتفع جدًا · دعم العملاء: مرتفع جدًا · الرسوم والعمولات: مرتفع جدًا · أخرى: مرتفع · حظر الحسابات وتجميدها: متوسط · المعاملات غير المصرّح بها: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع
The complaint distribution is based on the latest 1-star reviews on EVO Payments UK's Trustpilot page (93) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the EVO Payments name are left out. Across the complaints, settlements held or sent to the wrong account, rental and inactivity fees continuing after cancellation, and long phone waits stand out.