الاسم القانوني للشركةFirst National Bank, a division of FirstRand Bank Limited · FNB Stockbroking and Portfolio Management (Pty) Ltd
سنة التأسيس—
المقر الرئيسي / دولة التسجيلSandton, Johannesburg, South Africa
الموقع الإلكترونيwww.fnb.co.za
آخر تحقق10.10.2026
According to its official website, FNB (First National Bank) is a division of FirstRand Bank Limited and provides personal, private (FNB Private), business, commercial and corporate banking services to millions of customers across South Africa. The site states that the bank is an authorised financial services and credit provider (1929/001225/06, NCRCP20) and lists FNB subsidiaries in Botswana, Lesotho, Ghana, Namibia, Eswatini, Zambia and the Channel Islands. Its products include current and savings accounts, notice and fixed deposits, share investing through FNB Shares Zero, tax-free investment accounts and retirement annuities (from 300 ZAR per month), unit trusts, offshore investment products, foreign exchange solutions, home and vehicle finance, credit cards, insurance, the eBucks rewards programme and crypto investing on the FNB App. The head office is at 4 Merchant Place in Sandton. The FSCA register also lists the bank's FNB Personal & Private Segment and FNB Financial Advisory records and the in-house stockbroker FNB Stockbroking and Portfolio Management (Pty) Ltd. This information is the company's own statement.
تفاصيل الحساب
أنواع الحساباتCurrent accounts · Savings account · Notice and fixed deposits · Tax-free investment account · FNB Shares Zero · FNB Retirement Annuity · Global Account
الحد الأدنى للإيداع300 ZAR per month (Tax-free Investing, FNB RA)
المنصاتFNB App · Online banking · Secure Chat
المنتجاتDeposits and investments · Share investing · Unit trusts · Offshore investing · Forex and trade · Home and vehicle finance · Credit cards · Insurance · eBucks · Crypto investing
التراخيص والرقابة
FSCA (South Africa)
رقم الترخيصFSP 3071
حامل الترخيصFirst National Bank, a division of FirstRand Bank Limited
النطاقListed in the FSCA register as an authorised (Authorized) financial services provider under First National Bank, a division of FirstRand Bank Limited (FSP 3071); authorised since 28 Oct 2004; approved product classes: derivative instruments, shares, crypto assets and bonds etc..
الحالةموثّق
FSCA (South Africa)
رقم الترخيصFSP 182
حامل الترخيصFNB Stockbroking and Portfolio Management (Pty) Ltd
النطاقListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Stockbroking and Portfolio Management (Pty) Ltd (FSP 182); authorised since 15 May 2004; approved product classes: derivative instruments, shares, crypto assets, bonds and money market instruments etc..
الحالةموثّق
FSCA (South Africa)
رقم الترخيصFSP 624
حامل الترخيصFNB Personal & Private Segment
النطاقListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Personal & Private Segment (FSP 624); authorised since 30 Sep 2004; approved product classes: derivative instruments, shares, forex investment, bonds and money market instruments etc..
الحالةموثّق
FSCA (South Africa)
رقم الترخيصFSP 3075
حامل الترخيصFNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited
النطاقListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited (FSP 3075); authorised since 20 Oct 2004; approved product classes: derivative instruments and shares etc..
الحالةموثّق
شكاوى المستخدمين
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يونيو 2025 – أكتوبر 2026
دعم العملاء: 26
السحب والمدفوعات: 19
أخرى: 13
القروض وبطاقات الائتمان: 10
الرسوم والعمولات: 9
المعاملات غير المصرّح بها: 9
حظر الحسابات وتجميدها: 7
مرتفع جدًا — مستوى الشكاوى
تلقّت 15% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — دعم العملاء: مرتفع جدًا · السحب والمدفوعات: مرتفع · أخرى: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · الرسوم والعمولات: مرتفع جدًا · المعاملات غير المصرّح بها: مرتفع جدًا · حظر الحسابات وتجميدها: متوسط
The complaint distribution is based on the latest 1-star reviews on FNB's Trustpilot page (93) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the FNB name are left out. Across the complaints, unresolved issues at the call centre and on Secure Chat, payments and transfers that did not arrive, and high account fees stand out.
المصادر وسجل التحقق
المصادر الرسمية للشركةfnb.co.za — homepage, The World of FNB, Start investing (Share investing)
سجلات الجهة الرقابيةFSCA — First National Bank, a division of FirstRand Bank Limited, FSP 3071 · FSCA — FNB Stockbroking and Portfolio Management (Pty) Ltd, FSP 182 · FSCA — FNB Personal & Private Segment, FSP 624 · FSCA — FNB Financial Advisory, FSP 3075 (fsca.co.za)
السجل التجاريCIPC (Companies and Intellectual Property Commission) — FirstRand Bank Limited, 1929/001225/06 · CIPC — FNB Stockbroking and Portfolio Management (Pty) Ltd, 1996/011732/07
مصادر آراء المستخدمينTrustpilot · Şikayetvar · WikiFX
ForexQ.com
