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According to its official website, Handelsbanken is a relationship bank founded in Sweden in 1871 that arrived in the UK in 1982. Its UK bank is Handelsbanken plc, registered at 25 Basinghall Street in London, with more than 120 branches across the country. The site says key banking decisions are made in branches by relationship managers who know the customer rather than centrally, and that it sets no sales targets or bonuses. The bank offers personal and corporate clients current accounts, savings (Reserve Account, 10-day and 35-day notice deposits, fixed term deposits, cash ISA), mortgages, corporate banking and financing, foreign exchange and wealth management. Its relationship-managed banking service costs 25 GBP a month; the cash ISA opens with at least 10 GBP. Personal and corporate online banking are available. According to the Bank of England list and the FCA register, Handelsbanken plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: فبراير 2018 – أكتوبر 2026
متوسط — مستوى الشكاوى
تلقّت 43% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — حظر الحسابات وتجميدها: مرتفع · أخرى: مرتفع · دعم العملاء: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع جدًا · الرسوم والعمولات: مرتفع جدًا · السحب والمدفوعات: متوسط · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the 1-star reviews on Handelsbanken UK's Trustpilot page (61) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Handelsbanken UK name are left out. Across the complaints, closed or never-opened accounts, withdrawn credit facilities and unhelpful staff stand out.