ForexQ.com
ForexQ.com
According to its official website, Kroo is the brand of Kroo Bank Ltd, founded in 2016, a London-registered bank that serves retail customers through a mobile app. The current account has no monthly fee and pays interest on the balance; the site says new customers get a variable rate that includes a fixed bonus for the first 12 months. The bank also offers savings Pots, shared spending tools, a Flexible Cash ISA and personal loans of up to 25,000 pounds; card spending abroad carries no foreign transaction fees. The site says eligible deposits are protected by the FSCS up to 120,000 pounds per customer. According to the Bank of England list and the FCA register, Kroo Bank Ltd is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: فبراير 2026 – أكتوبر 2026
مرتفع — مستوى الشكاوى
تلقّت 31% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — حظر الحسابات وتجميدها: مرتفع جدًا · السحب والمدفوعات: مرتفع · دعم العملاء: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · أخرى: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on the Kroo Trustpilot page (86) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Kroo name are left out. Across the complaints, accounts restricted, frozen or closed for security reviews with balances inaccessible, transfers held for days, and slow customer support stand out.