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According to its official website, Leeds Building Society traces its origins to the Leeds Union Operative Land and Building Society formed in 1845, began in 1875 and has been a mutual owned by its members from the very beginning; it says it merged with Mercantile Building Society and became the UK's fifth largest building society. Its head office is at 26 Sovereign Street, Leeds. It offers Cash ISAs, fixed rate bonds, easy access, regular saver, online and children's savings accounts and Child Trust Fund accounts; its mortgage range covers fixed rate, first-time buyer, remortgage, home mover and buy-to-let mortgages, alongside home, landlord and life insurance. Accounts are managed through the online account; some easy access accounts and the ISA Saver can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that its easy access accounts are protected by the FSCS. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يوليو 2025 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 8% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: مرتفع جدًا · دعم العملاء: مرتفع جدًا · أخرى: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع · الرسوم والعمولات: مرتفع
The complaint distribution is based on the latest 1-star reviews on the Leeds Building Society Trustpilot page (96) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Leeds Building Society name are left out. Across the complaints, slow withdrawals paid by cheque and ISA transfers, unanswered messages, mortgage refusals and online login problems stand out.