ForexQ.com
ForexQ.com
According to its official website, Mastercard is a payments company offering card, payment and money movement solutions; in the United Kingdom two of the group's payment institutions are authorised by the FCA. According to the Mastercard Move licensing information page, Mastercard Cross-Border Services and Mastercard Card to Account Transfer may be provided by Mastercard Transaction Services through licensed legal entities; in the United Kingdom this entity is Mastercard Transaction Services (UK) Ltd at 1 Angel Lane, London, authorised by the FCA as an Authorised Payment Institution under the Payment Services Regulations 2017 (FRN 521565). Through partners, Mastercard Move offers cross-border payments to people and businesses and the funding of accounts, wallets and cards. According to the open finance page, Mastercard OB Services UK Limited is authorised and regulated by the FCA under the Payment Services Regulations 2017 (FRN 1007177) and offers account information services that let businesses' users connect their financial data. These services are aimed at banks, financial institutions and businesses, while Mastercard-branded cards are issued by banks. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: أغسطس 2025 – أكتوبر 2026
مرتفع — مستوى الشكاوى
تلقّت 39% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — أخرى: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع جدًا · دعم العملاء: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا · الرسوم والعمولات: مرتفع · السحب والمدفوعات: متوسط · حظر الحسابات وتجميدها: منخفض
The complaint distribution is based on the latest 1-star reviews on Mastercard's Trustpilot page that concern Mastercard itself (70) as of 8 October 2026; one person's reviews count once, and records about card-issuing banks and third parties are left out. Across the complaints, restrictions on gaming and adult-content purchases and gift or prepaid cards that do not work stand out.