ForexQ.com
ForexQ.com
According to its official website, Monmouthshire Building Society was established in Newport in 1869 to help local people build homes and today serves customers across Wales and England as a mutual building society; it stresses that it is a building society, not a bank, with no shareholders and owned by its members. Its head office is at John Frost Square, Newport. It offers personal savings (Access Bonus, Regular Saver, ISAs, fixed rate bonds, children's accounts, Budget Buddy), business, charity and community accounts and client deposit accounts for solicitors; its mortgage range covers residential lending, remortgages, buy-to-let and holiday let mortgages, and it also arranges insurance. Accounts are managed through branches and agencies, the My Accounts online service and the MonBS mobile app; the Access Bonus account can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that all its savings accounts are protected by the FSCS up to GBP 120,000. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: مايو 2020 – أكتوبر 2026
متوسط — مستوى الشكاوى
تلقّت 44% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — حظر الحسابات وتجميدها: مرتفع جدًا · أخرى: مرتفع · السحب والمدفوعات: متوسط · القروض وبطاقات الائتمان: مرتفع · دعم العملاء: مرتفع
The complaint distribution is based on the 1-star reviews on the Monmouthshire Building Society Trustpilot page (60) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Monmouthshire Building Society name are left out. Across the complaints, failed bank-detail checks at account opening, being locked out of the app and online login, delayed deposits and mortgage processes stand out.