ForexQ.com
ForexQ.com
According to its official website, Monzo is a bank built for the smartphone that was founded in early 2015 and became a regulated bank in August 2016. Monzo Bank Limited is registered in England and Wales under number 09446231, at Broadwalk House, 5 Appold St, London; the site says 16 million people use Monzo. Through its mobile app the bank offers personal and joint current accounts with no monthly fees, accounts for under-16s and 16–17-year-olds, paid account plans, savings Pots and Cash ISAs, credit cards (including Flex), loans, overdrafts, investment and pension products, insurance and business accounts; Fixed Rate and Select Access savings accounts require at least GBP 500. According to the Bank of England list and the FCA register, Monzo Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible deposits are protected by the FSCS up to GBP 120,000 per person. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: سبتمبر 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 18% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — حظر الحسابات وتجميدها: مرتفع جدًا · السحب والمدفوعات: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · المعاملات غير المصرّح بها: مرتفع جدًا · أخرى: مرتفع · دعم العملاء: مرتفع · الرسوم والعمولات: مرتفع
The complaint distribution is based on the latest 1-star reviews on the Monzo Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Monzo name are left out. Across the complaints, accounts closed or restricted without explanation with funds held, held payments, and rejected card disputes and fraud refunds stand out.