ForexQ.com
→ الرئيسية

عن الشركة

الاسم القانوني للشركةPaysafe Financial Services Limited · Paysafe Payment Solutions Limited
سنة التأسيس2002
المقر الرئيسي / دولة التسجيلLondon, United Kingdom
الموقع الإلكترونيwww.neteller.com
آخر تحقق08.10.2026

According to its official website, Neteller is a digital wallet of the Paysafe group that lets users manage online payments quickly and securely. Users can add money to the wallet by bank transfer and other methods, pay merchants with Neteller, use Net+ prepaid and virtual Mastercard cards online and in stores (including Apple Pay), send international money transfers to bank accounts and buy and sell cryptocurrency; the site also offers account levels, a VIP programme and the Knect loyalty programme. According to the site footer, Paysafe Payment Solutions Limited, trading as Neteller and Rapid Transfer, is regulated by the Central Bank of Ireland; Net+ cards are issued by that company as an affiliate member of Paysafe Financial Services Limited, and Neteller is a registered trademark of Skrill Limited. The UK entity is Paysafe Financial Services Limited; the FCA register lists it as an authorised electronic money institution with the trading names "NETELLER Digital Wallet" and "NET+ Prepaid Card", and its former name is Neteller (UK) Ltd. According to Companies House, the company was incorporated in 2002. The site also states that Paysafe Financial Services Limited is registered in Canada with FINTRAC and Revenu Québec as a money services business. This information is the company's own statement.

تفاصيل الحساب

أنواع الحساباتPersonal digital wallet account (account levels and VIP programme)
الحد الأدنى للإيداعNot stated
المنصاتWebsite · iOS and Android app
المنتجاتDigital wallet and online payments · Net+ prepaid and virtual Mastercard · International money transfers · Cryptocurrency buying and selling · Knect loyalty programme

التراخيص والرقابة

FCA (United Kingdom)

رقم الترخيصFRN 900015
حامل الترخيصPaysafe Financial Services Limited
النطاقListed in the FCA register as an Authorised Electronic Money Institution under Paysafe Financial Services Limited (FRN 900015) since 16 Mar 2018.
الحالةموثّق

CBI (Ireland)

رقم الترخيصC184986
حامل الترخيصPaysafe Payment Solutions Limited
النطاقListed in the Central Bank of Ireland register under Paysafe Payment Solutions Limited (C184986) as an authorised e-money institution; also authorised as a crypto-asset service provider under MiCA.
الحالةموثّق

شكاوى المستخدمين

تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.

الفترة المراجَعة: مايو 2026 – أكتوبر 2026

  • حظر الحسابات وتجميدها: 55
  • السحب والمدفوعات: 12
  • دعم العملاء: 6
  • القروض وبطاقات الائتمان: 2
  • الرسوم والعمولات: 2
  • أخرى: 2

مرتفع — مستوى الشكاوى

تلقّت 36% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.

حسب الموضوع — حظر الحسابات وتجميدها: مرتفع جدًا · السحب والمدفوعات: مرتفع · دعم العملاء: مرتفع · القروض وبطاقات الائتمان: مرتفع · الرسوم والعمولات: مرتفع · أخرى: متوسط

المصادر المراجَعة

The complaint distribution is based on the latest 1-star reviews on Neteller's Trustpilot page (79) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Neteller name are left out. Across the complaints, allegations that accounts were restricted or closed without explanation and balances held, and delayed withdrawals stand out.

المصادر وسجل التحقق

المصادر الرسمية للشركةneteller.com — homepage (footer), Fees page, Terms of Use
سجلات الجهة الرقابيةFCA — Paysafe Financial Services Limited, FRN 900015; trading names NETELLER Digital Wallet, NET+ Prepaid Card (register.fca.org.uk) · CBI — Paysafe Payment Solutions Limited, C184986 (registers.centralbank.ie)
السجل التجاريCompanies House — PAYSAFE FINANCIAL SERVICES LIMITED, company no 04478861, incorporated 5 Jul 2002
مصادر آراء المستخدمينTrustpilot · Şikayetvar · WikiFX
آخر تحقق08.10.2026

تقديم شكوى