ForexQ.com
ForexQ.com
مؤسسة نقود إلكترونية · المملكة المتحدة
According to its official website, PingPong provides cross-border payments infrastructure to e-commerce sellers, marketplaces and travel, digital services, logistics and trading companies. The site says its US company was founded in New York in 2015 and its headquarters opened in Hangzhou the same year, that it obtained a European payment licence from Luxembourg in 2017 and a UK e-money institution licence in April 2023; it reports more than 750,000 active users, more than 200 regions, annualised transaction volume above USD 300 billion, 44 offices and 82 global licences and authorisations (data as of 30 June 2026). Services include local accounts in more than 20 currencies, payouts in more than 25 currencies, payment acceptance through card networks and alternative payment methods (Checkout), multi-currency cards and 24/7 FX. According to the footer of the UK site, PingPong Payment (UK) Limited is authorised by the FCA under the Electronic Money Regulations 2011 to issue electronic money and provide payment services (FRN 974154); its registered address is in London, and the site states that e-money accounts are not bank accounts and are not covered by the FSCS. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: مارس 2022 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 18% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع جدًا · دعم العملاء: مرتفع · أخرى: مرتفع · القروض وبطاقات الائتمان: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on PingPong's Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the PingPong name are left out. Across the complaints, payouts and transfers held for weeks or rejected, and accounts blocked or never opened after document reviews stand out.