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According to its official website, Prezzee is a digital gift card (eGift card) platform founded in 2014 that operates in North America, Canada, the United Kingdom, Australia, New Zealand and France; the group's ultimate holding company is Prezzee Pty Limited (ACN 602 963 422), incorporated in Australia. The site describes personalised digital gift cards from more than 300 retail brands, Smart eGift Cards that can be used across several brands, Prezzee Business for sending gift cards to teams and clients in bulk (it names QBE, HSBC and Coca-Cola among its clients) and the Prezzee API, which gives businesses a white-label marketplace. The PrezzeePay Open Loop Card and PrezzeePay Category Cards are issued in Australia by PrezzeePay Pty Ltd (ACN 684 663 518) and run on the UnionPay International network; the site says they can be used with Apple Pay. The site also states that Prezzee is not associated with the Prezzy® card or Epay New Zealand Limited in New Zealand. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: مايو 2025 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 6% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع جدًا · السحب والمدفوعات: مرتفع · حظر الحسابات وتجميدها: مرتفع · دعم العملاء: مرتفع جدًا · أخرى: متوسط · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on the Prezzee AU Trustpilot page (97) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Prezzee name are left out. Across the complaints, gift cards failing at checkout, expired balances not refunded, cards not delivered and difficulty reaching a human agent stand out.