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According to its official website, Skipton Building Society has operated since 1853 and describes itself as the UK's fourth largest building society; it says it is owned by its members and therefore focuses on giving more back to them. Its principal office is at The Bailey in Skipton, North Yorkshire, and it provides mortgages, savings and financial advice through a network of 82 branches. On the savings side it offers easy access accounts, fixed rate bonds, cash ISAs, regular savers, children's and member-only accounts and a Stocks and Shares ISA; its mortgages cover first-time buyers, buy-to-let, remortgaging and new builds; it provides restricted financial advice on investment, pension and estate planning. Accounts are managed through the Skipton app and Skipton Online; the 15 Month Fixed Rate Cash ISA starts from GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يناير 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 10% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — دعم العملاء: مرتفع جدًا · السحب والمدفوعات: مرتفع · أخرى: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع جدًا · القروض وبطاقات الائتمان: مرتفع
The complaint distribution is based on the latest 1-star reviews on the Skipton Building Society Trustpilot page (95) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Skipton Building Society name are left out. Across the complaints, customers locked out after the move to the new app, difficulty reaching the society by phone and slow access to maturing savings or ISA transfers stand out.