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According to its official website, Starling Bank is a branchless digital bank that says it is the only bank in British history founded by a woman and has more than four million accounts; it has offices in London, Cardiff, Southampton and Manchester, and its registered address is the London Fruit and Wool Exchange, London. UK-incorporated Starling Bank Limited, trading as Starling, offers personal, joint, business and under-16s accounts, all managed from one mobile app. Alongside tools such as Spaces budgets, virtual cards, Bills Manager and AI-powered spending insights, it offers the Easy Saver, Fixed Saver and Flexible Cash ISA savings products; its banking platform is also offered as Engine by Starling. The bank is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يوليو 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 12% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — حظر الحسابات وتجميدها: مرتفع جدًا · السحب والمدفوعات: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · أخرى: مرتفع · دعم العملاء: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on the Starling Bank Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Starling name are left out. Across the complaints, account applications declined without reason, frozen or closed accounts, and transfers held for checks stand out.