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According to its official website, Suffolk Building Society traces its roots to the Ipswich & Suffolk Freehold Land Society founded in 1849; in November 2021 it changed its name from Ipswich Building Society to Suffolk Building Society. It says it is owned by its members, not shareholders, and that its profits are invested in the future of the Society and the local community. Its head office is Freehold House in Ipswich and it serves customers through branches in Suffolk. It offers easy and limited access savings, fixed rate bonds, cash ISAs, regular savers, children's, business and charity accounts; its mortgage range covers first-time buyers, buy-to-let, expats, holiday lets, later life, self-build, self-employed borrowers and family-assisted mortgages. Some accounts can be opened and managed online; the Everyday Saver can be opened with GBP 10. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يناير 2025 – أكتوبر 2026
منخفض جدًا — مستوى الشكاوى
تلقّت 89% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع
The complaint distribution is based on the 1-star reviews on the Suffolk Building Society Trustpilot page (1) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Suffolk Building Society name are left out. Across the complaints, repeated credit searches for the same property in a mortgage application and allegations that a valuation fee was kept without a valuation stand out.