Teachers Mutual Bank

عن الشركة

According to its official website, Teachers Mutual Bank is a member-owned bank and a division of Teachers Mutual Bank Limited. The site states that it was founded in 1966 as the Hornsby Teachers Credit Union, changed its name to NSW Teachers Credit Union in 1967, became Australia's largest credit union in 1991 and adopted the retail name Teachers Mutual Bank in 2012. Together with the Australian Mutual Bank, UniBank, Firefighters Mutual Bank and Health Professionals Bank brands, Teachers Mutual Bank Limited serves more than 280,000 members across education, healthcare and emergency services; the company is a certified B Corp and opened a new head office in the Sydney CBD in 2025. Membership is open to people employed in or retired from the education sector, people studying or graduated in education, and immediate family of members; non-members can also open a customer term deposit. The bank offers the Everyday Direct transaction account, savings accounts, term deposits from AUD 1,000, a credit card, home, car and personal loans, insurance, foreign cash, international transfers and Cash Passport. This information is the company's own statement.

تفاصيل الحساب

التراخيص والرقابة

ASIC (Australia)

شكاوى المستخدمين

تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.

الفترة المراجَعة: يناير 2019 – أكتوبر 2026

• دعم العملاء: 7
• حظر الحسابات وتجميدها: 5
• السحب والمدفوعات: 4
• القروض وبطاقات الائتمان: 4
• أخرى: 4
• الرسوم والعمولات: 1
• المعاملات غير المصرّح بها: 1

متوسط — مستوى الشكاوى

تلقّت 53% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.

حسب الموضوع — دعم العملاء: مرتفع · حظر الحسابات وتجميدها: متوسط · السحب والمدفوعات: متوسط · القروض وبطاقات الائتمان: مرتفع · أخرى: متوسط · الرسوم والعمولات: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا

المصادر المراجَعة

• Trustpilot
• Şikayetvar
• WikiFX

The complaint distribution is based on the 1-star reviews on the Teachers Mutual Bank Trustpilot page (26) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the Teachers Mutual Bank name are left out. Across the complaints, long phone waits and poor customer service, blocked or undelivered payments, and cards blocked overseas and lost account access stand out.

المصادر وسجل التحقق