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According to its official website, Vanquis is a Bradford-based UK bank whose roots go back to a business founded in Bradford in 1880 by Joshua Kelley Waddilove. Together with Moneybarn (specialist vehicle finance) and Snoop (a money management app), Vanquis makes up Vanquis Banking Group, and it says it serves more than 1.7 million borrowers and savers in the UK. The bank offers credit builder, balance transfer and purchase credit cards to a wide range of customers, including people with weaker credit histories; easy access, notice and fixed rate savings accounts and cash ISAs; and debt consolidation and home improvement loans, secured loans and second charge mortgages. Savings accounts start from 1,000 pounds, and accounts are managed online and through the mobile app. Credit is only available to UK residents aged 18 and over. The site says eligible deposits are protected by the FSCS up to 120,000 pounds. According to the Bank of England list and the FCA register, Vanquis Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: فبراير 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 4% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع جدًا · دعم العملاء: مرتفع جدًا · أخرى: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع · السحب والمدفوعات: متوسط · الرسوم والعمولات: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on the Vanquis Trustpilot pages (99) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Vanquis name are left out. Across the complaints, card interest, limit cuts and disputes, lost account access, card blocks and hard-to-reach support stand out.