ForexQ.com

مؤسسة نقود إلكترونية · المملكة المتحدة
According to its official website, Viva.com is a payments company that uses the slogan "Europe's First Acquirer" and is built entirely on Microsoft Azure; it says it powers payments on more than 1,215 devices in 31 European markets and is a principal member of Visa and Mastercard for acquiring and issuing. Services include Tap on Any Device, which turns devices into payment terminals, Tap to Pay on iPhone, an online payment gateway, omnichannel solutions, more than 40 payment methods, a Viva.com account with real-time settlement 365 days a year, a business debit card, Merchant Advance financing and an offline payments feature; it targets businesses in sectors such as retail, restaurants and hotels, London black cabs, supermarkets, ticketing and healthcare. The UK entity is Viva Wallet.com Ltd (trading as Viva.com); the company states that it is an electronic money institution authorised by the FCA under FRN 989273, it was incorporated in 2018 according to Companies House, and its registered office is in Milton Keynes. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: أكتوبر 2025 – أكتوبر 2026
مرتفع — مستوى الشكاوى
تلقّت 23% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — حظر الحسابات وتجميدها: مرتفع جدًا · الرسوم والعمولات: مرتفع جدًا · السحب والمدفوعات: مرتفع · أخرى: مرتفع · دعم العملاء: متوسط · القروض وبطاقات الائتمان: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on Viva.com's Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Viva.com name are left out. Across the complaints, accounts suspended, frozen or closed with funds inside, subscriptions and fees charged without notice, and held payouts stand out.