ForexQ.com
ForexQ.com
According to its official website, West Brom Building Society is a trading name of West Bromwich Building Society; its 2026 annual report says it was founded 177 years ago (1849), and it says it has been helping people save and buy their homes for over 175 years. It is a mutual, member-owned building society with its head office at 2 Providence Place, West Bromwich. The group comprises the subsidiaries West Bromwich Mortgage Company, West Bromwich Homes, West Bromwich Commercial, Insignia Finance and White Label Lending. It offers easy access, regular saver and fixed rate savings accounts, Cash ISAs and children's accounts, as well as mortgages for first-time buyers, home movers, remortgaging, low deposits, new builds, shared ownership and foreign nationals. It serves customers through 34 branches, by phone, through mortgage brokers, on its website and through its online savings portal (WeBSave); the West Brom Saver account can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS up to GBP 120,000. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: سبتمبر 2019 – أكتوبر 2026
متوسط — مستوى الشكاوى
تلقّت 42% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع · دعم العملاء: مرتفع جدًا · أخرى: متوسط
The complaint distribution is based on the 1-star reviews on the West Brom Building Society Trustpilot page (64) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the West Brom name are left out. Across the complaints, slow withdrawals and ISA transfers, mortgage applications drawn out or declined after an agreement in principle, and account opening hampered by ID checks stand out.