الاسم القانوني للشركةOptal Australia Pty. Ltd · eNett International (Singapore) Pte. Ltd. · Optal Financial Limited · Optal Financial Europe Limited
سنة التأسيس—
المقر الرئيسي / دولة التسجيلMelbourne, Australia
الموقع الإلكترونيwww.wexinc.com/en-au/
آخر تحقق09.10.2026
According to its official website, WEX is a global commerce platform serving businesses in employee benefits, fleet management and business payments; the parent company WEX Inc. is listed on the New York Stock Exchange (NYSE: WEX). The Australian site states that thousands of Australian businesses manage their payments and fleet expenses with WEX, that the company is number one globally in virtual card travel payments and that it processes more than USD 231 billion in volume a year across all segments; the Motorpass fuel card is among its products. According to the group's regulated entities page, Optal Australia Pty. Ltd, registered in Melbourne, and eNett International (Singapore) Pte. Ltd., registered in Singapore, operate in Australia under ASIC licences; Optal Financial Limited is authorised by the FCA in the United Kingdom and Optal Financial Europe Limited by the Central Bank of Ireland as electronic money institutions. Optal Singapore Pte. Ltd. and WEX Finance Inc. are regulated by the Monetary Authority of Singapore as credit card and/or charge card issuers, and WEX Bank is an FDIC-insured industrial bank chartered in Utah, USA. This information is the company's own statement.
تفاصيل الحساب
أنواع الحساباتBusiness
الحد الأدنى للإيداعNot stated
المنصاتNot stated
المنتجاتVirtual cards for travel and B2B payments · Fleet and fuel cards (Motorpass) · Business payments · Employee benefits administration
التراخيص والرقابة
ASIC (Australia)
رقم الترخيصAFSL 568147
حامل الترخيصOPTAL AUSTRALIA PTY LTD
النطاقAFS licence held since 11 Dec 2025. According to ASIC's record, authorised to issue non-cash payment products and to deal in basic deposit products and non-cash payment products on behalf of others for wholesale clients only.
الحالةموثّق
ASIC (Australia)
رقم الترخيصAFSL 441376
حامل الترخيصENETT INTERNATIONAL (SINGAPORE) PTE. LTD.
النطاقAFS licence held since 14 Nov 2013. According to ASIC's record, authorised to issue non-cash payment products and to deal in them on behalf of others for wholesale clients only.
الحالةموثّق
FCA (United Kingdom)
رقم الترخيصFRN 900112
حامل الترخيصOptal Financial Limited
النطاقListed in the FCA register as an electronic money institution under Optal Financial Limited (FRN 900112); status Registered since 7 Mar 2018. Its permissions cover issuing electronic money and payment services.
الحالةموثّق
CBI (Ireland)
رقم الترخيصC176000
حامل الترخيصOptal Financial Europe Limited
النطاقListed in the Central Bank of Ireland register as an e-money institution (E-Money Institutions PSD2) under Optal Financial Europe Limited (C176000); registered trading names Optal and WEX.
الحالةموثّق
FDIC (United States)
رقم الترخيصFDIC certificate no 34697
حامل الترخيصWEX Bank
النطاقAccording to FDIC BankFind, WEX Bank (Sandy, Utah) is an active FDIC-insured bank, insured since 1 Jun 1998. The site states that the bank is also regulated by the Utah Department of Financial Institutions.
الحالةموثّق
شكاوى المستخدمين
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: يونيو 2025 – أكتوبر 2026
السحب والمدفوعات: 44
الرسوم والعمولات: 17
أخرى: 17
دعم العملاء: 10
القروض وبطاقات الائتمان: 3
حظر الحسابات وتجميدها: 3
المعاملات غير المصرّح بها: 3
مرتفع جدًا — مستوى الشكاوى
تلقّت 6% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — السحب والمدفوعات: مرتفع جدًا · الرسوم والعمولات: مرتفع جدًا · أخرى: مرتفع جدًا · دعم العملاء: مرتفع · القروض وبطاقات الائتمان: مرتفع · حظر الحسابات وتجميدها: متوسط · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on WEX's Trustpilot page (97) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the WEX name are left out. Across the complaints, denied reimbursements on US FSA/HSA accounts, high fleet-card fees and errors in COBRA insurance administration stand out.
المصادر وسجل التحقق
المصادر الرسمية للشركةwexinc.com — Australian homepage (en-au), travel payments, about, WEX Group regulated entities page
سجلات الجهة الرقابيةASIC — OPTAL AUSTRALIA PTY LTD, AFSL 568147 · ENETT INTERNATIONAL (SINGAPORE) PTE. LTD., AFSL 441376 (AFS licensee dataset, data.gov.au, 7 Oct 2026) · FCA — Optal Financial Limited, FRN 900112 (register.fca.org.uk) · CBI — Optal Financial Europe Limited, C176000 (registers.centralbank.ie) · FDIC — WEX Bank, certificate no 34697 (BankFind)
السجل التجاريABN 51 614 774 248 (ABN Lookup) · Companies House — Optal Financial Limited, company no 08364883
مصادر آراء المستخدمينTrustpilot · Şikayetvar · WikiFX
ForexQ.com
