Wise

عن الشركة

According to its official website, Wise is a company offering international accounts and money transfers to individuals, businesses and banks; in the UK the service is provided by Wise Payments Limited, which the site says is authorised by the FCA under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN 900507). The site says 18.9 million customers, businesses and banks use Wise every day. The personal account offers more than 40 currencies, local account details (IBAN, sort code, routing number), a multi-currency debit card accepted in more than 150 countries and international transfers, most of which arrive within seconds; Wise Assets, which pays a return on balances, is offered by Wise Assets UK Ltd. Wise Business gives companies multi-currency accounts, payments and collections, company cards and accounting integrations, and Wise Platform lets banks and institutions connect to the Wise network. According to its regulation page, the group is licensed through Wise Europe SA in Belgium (NBB), Wise Assets Europe AS in Estonia, Wise Australia Pty Ltd, Wise Asia-Pacific Pte. Ltd. in Singapore and local companies in Japan, Hong Kong, India, Indonesia, Israel, Malaysia, Mexico, the Philippines, Thailand, the UAE and Brazil; in the US, Wise US Inc. is registered with FinCEN and transmits money under state licences. According to Companies House, the company was incorporated in 2010 and was formerly TransferWise Ltd. This information is the company's own statement.

تفاصيل الحساب

التراخيص والرقابة

FCA (United Kingdom)

FCA (United Kingdom)

ASIC (Australia)

ASIC (Australia)

MAS (Singapore)

شكاوى المستخدمين

تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.

الفترة المراجَعة: أكتوبر 2025 – أكتوبر 2026

• السحب والمدفوعات: 73
• حظر الحسابات وتجميدها: 48
• أخرى: 8
• القروض وبطاقات الائتمان: 6
• المعاملات غير المصرّح بها: 5
• الرسوم والعمولات: 4
• دعم العملاء: 4

مرتفع جدًا — مستوى الشكاوى

تلقّت < 1% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.

حسب الموضوع — السحب والمدفوعات: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع جدًا · أخرى: مرتفع · القروض وبطاقات الائتمان: مرتفع جدًا · المعاملات غير المصرّح بها: مرتفع جدًا · الرسوم والعمولات: مرتفع · دعم العملاء: متوسط

المصادر المراجَعة

• Trustpilot
• Şikayetvar
• WikiFX

The complaint distribution is based on the latest 1-star reviews on Wise's Trustpilot page (92) and Şikayetvar (56) records as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Wise name are left out. Across the complaints, delayed, missing or unrefunded transfers and allegations of funds held in accounts closed or restricted without warning stand out.

المصادر وسجل التحقق