ForexQ.com
ForexQ.com
According to its official website, Zopa is a London (Canary Wharf) based UK digital bank that was founded in 2005 as the world's first peer-to-peer lending company and launched Zopa Bank in 2020. The bank says it is trusted by more than 1.5 million people, has lent more than 13 billion pounds, looks after more than 5 billion pounds in savings and has more than 600,000 credit card customers. Its products include the free Biscuit current account with a choice of cashback or extra interest, easy access, limited access and fixed term savings accounts, cash ISAs and a stocks and shares ISA, personal loans, a credit card, car finance (HP and PCP) and retail finance. Savings accounts start from 1 pound and accept up to 250,000 pounds. Services are provided through the mobile app, with live chat and phone support from Monday to Saturday. The site says Zopa is covered by the FSCS. According to the Bank of England list and the FCA register, Zopa Bank Limited is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. This information is the company's own statement.
تُصنَّف بلاغات المستخدمين المنشورة على الإنترنت حسب الموضوع. تُظهر الرسوم البيانية كيفية توزّع البلاغات؛ وهي مجمَّعة من السجلات على Trustpilot وWikiFX وŞikayetvar، وتُحتسب سجلات الشخص الواحد مرة واحدة.
الفترة المراجَعة: أغسطس 2026 – أكتوبر 2026
مرتفع جدًا — مستوى الشكاوى
تلقّت 6% من المؤسسات التي لديها سجلات شكاوى عددًا أكبر من الشكاوى مقارنةً بهذه المؤسسة.
حسب الموضوع — القروض وبطاقات الائتمان: مرتفع جدًا · أخرى: مرتفع جدًا · حظر الحسابات وتجميدها: مرتفع جدًا · السحب والمدفوعات: مرتفع · دعم العملاء: مرتفع · المعاملات غير المصرّح بها: مرتفع جدًا
The complaint distribution is based on the latest 1-star reviews on the Zopa Trustpilot page (97) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Zopa name are left out. Across the complaints, loan and car-finance settlement and direct-debit problems, account restrictions and unavailable ISA transfers stand out.