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Bank · Vereinigtes Königreich
According to its official website, Cambridge Building Society (The Cambridge) is an independent, member-owned mutual that has helped people have a home and provided a safe place for savings since 1850, 175 years; customers become members with a vote at the AGM. It is headquartered in Cambridge. Savings include instant access accounts, fixed rate and tracker bonds, Cash ISAs, regular savers, children's accounts and business accounts; lending covers first-time buyers, remortgaging, buy-to-let, shared ownership, self-employed and retirement interest-only mortgages, plus 'Rent to Home', which turns part of the rent into a future deposit. The Instant Access Account requires at least GBP 100 to open. Accounts are managed online, through The Cambridge Money App, in store, by phone and by post. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site publishes an FSCS information sheet. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Mai 2021 – Oktober 2026
NIEDRIG — BESCHWERDENIVEAU
60 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Kredite und Kreditkarten: Hoch · Kontosperrungen und Einfrierungen: Mittel · Kundenservice: Mittel · Sonstiges: Mittel · Auszahlungen und Zahlungen: Niedrig
The complaint distribution is based on the 1-star reviews on the Cambridge Building Society Trustpilot page (13) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Cambridge Building Society name are left out. Across the complaints, delays and costs in remortgage and valuation processes, online banking access problems and lockouts, and poor customer service stand out.