ForexQ.com
ForexQ.com
According to its official website, Capitec is a bank established on 1 March 2001, listed on the JSE since 18 February 2002 and registered with the South African Reserve Bank (SARB); it is headquartered in Stellenbosch. It says that in the financial year ended February 2026 it served 26 million active clients and reported headline earnings of 16.8 billion ZAR, and that it is a diversified financial services group made up of personal banking, insurance, fintech (value-added services and Capitec Connect) and business banking. Its services include transactional and savings accounts, personal loans, credit cards, funeral and life cover, business accounts and card machines, international payments, e-commerce payments through Capitec Pay, the Live Better rewards programme and Capitec Connect, presented as the country's largest mobile virtual network operator. It states that its banking app has 15 million active users and that its fraud prevention systems stopped more than 394,000 scam payments in a year. Capitec Bank Limited is an authorised financial services provider (FSP 46669) and a registered credit provider (NCRCP13). The information is based on archive copies of the official website dated 9 October 2025, 15 January 2026 and 4 September 2026. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Dezember 2023 – Oktober 2026
HOCH — BESCHWERDENIVEAU
23 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Hoch · Kontosperrungen und Einfrierungen: Hoch · Kredite und Kreditkarten: Sehr hoch · Kundenservice: Sehr hoch · Nicht autorisierte Transaktionen: Sehr hoch · Sonstiges: Hoch · Gebühren und Provisionen: Hoch
The complaint distribution is based on the latest 1-star reviews on Capitec's Trustpilot page (90) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the Capitec name are left out. Across the complaints, held international payments and funds, accounts suspended on suspicion of fraud and unauthorised card transactions stand out.