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Über das Unternehmen

Rechtlicher FirmennameCardaq Limited
Gründungsjahr2011
Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitecardaq.com
Zuletzt geprüft08.10.2026

According to its official website, Cardaq is a London-based cards and payments company operating since October 2011 that provides end-to-end card processing and merchant acquiring for low- and medium-risk businesses; it says it serves 1,500 clients. It offers online and in-store payment acceptance, fraud protection, branded card issuing from debit cards to World Elite Mastercard programmes, and e-wallet accounts for businesses, card programmes, institutions (payment facilitator model) and merchants; it integrates through APIs, hosted checkout and plugins and says it is PCI DSS Level 1 certified. The Pridepay and Teido brands also belong to the group; the site shows that it also serves Canada together with Cardaq Canada Limited. According to its firm status page, Cardaq Limited is an electronic money institution authorised by the FCA (FRN 900088) with a passport notification to Gibraltar. According to Companies House the company was incorporated in 2011. This information is the company's own statement.

Kontodetails

KONTOARTENBusiness account · Issuer account · Institutional account · Merchant account · Private account
MINDESTEINZAHLUNGNot stated
PLATTFORMENMerchant portal · Payment facilitator portal · Mobile app · API
PRODUKTECard acquiring · Branded card programmes · E-wallet accounts · Payment facilitator (PayFac) services

Lizenzen und Regulierung

FCA (Vereinigtes Königreich)

Lizenz-Nr.FRN 900088
LizenzinhaberCardaq Limited
UmfangListed in the FCA register as an Authorised Electronic Money Institution under Cardaq Limited (FRN 900088) since 18 May 2018.
StatusVerifiziert

Nutzerbeschwerden

Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.

Untersuchter Zeitraum: Oktober 2025 – Oktober 2026

  • Sonstiges: 2
  • Kundenservice: 2

NIEDRIG — BESCHWERDENIVEAU

76 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.

NACH THEMA — Sonstiges: Mittel · Kundenservice: Mittel

GEPRÜFTE QUELLEN

The complaint distribution is based on the 1-star reviews on Cardaq's Trustpilot page (4) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Cardaq name are left out. Across the complaints, customer service and the complaints unit being unreachable, and allegations that payments were processed for illegal offshore gambling sites stand out.

Quellen und Verifizierungsverlauf

Offizielle Unternehmensquellencardaq.com — homepage, About us, firm status page, footer
Einträge der AufsichtsbehördeFCA — Cardaq Limited, FRN 900088 (register.fca.org.uk)
HandelsregisterCompanies House — CARDAQ LIMITED (formerly COSPAY LIMITED, PAYCO FINANCIAL SERVICES LTD), company no 07805564, incorporated 11.10.2011
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
Zuletzt verifiziert08.10.2026

Beschwerde einreichen