ForexQ.com
ForexQ.com
According to its official website, Castle Trust Bank was launched in 2012 to offer investment products and specialist mortgage finance, moved into point-of-sale finance in 2017 by buying Omni Capital Retail Finance, and became Castle Trust Bank after receiving its banking licence in June 2020. The entity behind the brand is the UK-incorporated Castle Trust Capital plc, with its registered office in London. The bank offers personal customers fixed-rate and notice savings accounts and Cash ISAs, managed through an online portal and a mobile app, with a minimum opening balance of 1,000 GBP. It also provides bridging loans and buy-to-let mortgages through intermediaries only, and point-of-sale finance for retailers under the Omni brand. According to the Bank of England list and the FCA register, Castle Trust Capital plc is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that eligible deposits are protected by the FSCS up to 120,000 GBP. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Juli 2020 – Oktober 2026
SEHR HOCH — BESCHWERDENIVEAU
12 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Sehr hoch · Kontosperrungen und Einfrierungen: Sehr hoch · Kundenservice: Sehr hoch · Sonstiges: Hoch · Kredite und Kreditkarten: Hoch
The complaint distribution is based on the 1-star reviews on the Castle Trust Bank Trustpilot page (94) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Castle Trust name are left out. Across the complaints, delayed or mishandled Cash ISA transfers, online login and account-opening problems, and unanswered messages and long phone waits stand out.