ForexQ.com

According to its official website, CoinSpot is a Melbourne-based cryptocurrency exchange founded in 2013; the platform is operated by Casey Block Services Pty Ltd (ABN 19 619 574 186) under the trading name "CoinSpot". The site states that it has more than 3 million customers, lists over 470 digital currencies and charges trading fees from 0.1%. Its services include instant buy, sell and swap, order-book markets, crypto bundles, NFTs, over-the-counter (OTC) trades with a minimum of AUD 20,000, SMSF accounts, an API and the CoinSpot app. The prepaid CoinSpot Mastercard is issued by EML Payment Solutions Limited (AFSL 404131), while Casey Block Services Pty Ltd promotes and distributes the card under its own AFS licence (AFSL 562554). The site says it is a partner of the Digital Economy Council of Australia (DECA) and holds ISO 27001 certification. According to its help centre, the minimum deposit is AUD 1 via PayID, direct deposit, PayPal, card, Apple Pay and Google Pay, and AUD 50 in cash. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: März 2023 – Oktober 2026
HOCH — BESCHWERDENIVEAU
25 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Hoch · Konto- und Handelsbedingungen: Hoch · Sonstiges: Hoch · Kundenservice: Hoch · Kontoschließung: Sehr hoch · Manipulation: Niedrig
The complaint distribution is based on the latest 1-star reviews on CoinSpot's Trustpilot page (95) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the CoinSpot name are left out. Across the complaints, blocked crypto transfers to external wallets, wide spreads and high fees, and accounts reportedly emptied via unauthorised access stand out.