According to its official website, DECTA is a global payment processing company providing end-to-end payment infrastructure from acquiring to card issuing and processing; it states that its core products are used by more than 2,000 payment service providers, banks, merchants and partners, with close to EUR 1 billion in transactions annually. Its services include payment acquiring, BIN sponsorship and white-label card issuing, a white-label payment gateway, issuer and acquirer processing, a digital banking platform, e-commerce and POS integrations, cross-border payment infrastructure, and fraud and risk management; it states that it is a PCI DSS Level 1 certified processor for Mastercard, Visa and UnionPay International. Group companies: DECTA Limited (England and Wales; authorised by the FCA as an electronic money institution, 900592), DECTA Limited (Cyprus; Central Bank of Cyprus, 115.1.3.54; Nicosia office), DECTA Limited (Ireland; Central Bank of Ireland, C491504) and SIA DECTA in Riga. This information is the company's own statement.
Kontodetails
KONTOARTENBusiness (payment service providers, fintechs, banks and merchants)
MINDESTEINZAHLUNGNot stated
PLATTFORMENPayment gateway · API · Digital banking platform
PRODUKTEPayment acquiring · BIN sponsorship and card issuing · White-label payment gateway · Issuer and acquirer processing · Digital banking platform
Lizenzen und Regulierung
CBC (Republic of Cyprus)
Lizenz-Nr.115.1.3.54
LizenzinhaberDecta Limited
UmfangListed in the Central Bank of Cyprus register as an authorised electronic money institution under Decta Limited (115.1.3.54); licence date 10 Aug 2023.
StatusVerifiziert
FCA (United Kingdom)
Lizenz-Nr.FRN 900592
LizenzinhaberDecta Limited
UmfangListed in the FCA register as an Authorised Electronic Money Institution under Decta Limited (FRN 900592) since 18 April 2018.
StatusVerifiziert
CBI (Ireland)
Lizenz-Nr.C491504
LizenzinhaberDecta Limited
UmfangListed in the Central Bank of Ireland register as an electronic money institution authorised under Regulation 9 of the European Communities (Electronic Money) Regulations 2011, Decta Limited (C491504).
StatusVerifiziert
Nutzerbeschwerden
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: November 2019 – Oktober 2026
Sonstiges: 3
Kontosperrungen und Einfrierungen: 1
Gebühren und Provisionen: 1
Kundenservice: 1
NIEDRIG — BESCHWERDENIVEAU
71 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Sonstiges: Mittel · Kontosperrungen und Einfrierungen: Niedrig · Gebühren und Provisionen: Hoch · Kundenservice: Niedrig
The complaint distribution is based on the 1-star reviews on DECTA's Trustpilot page (6) as of 9 October 2026; one person's reviews count once, and records about fake sites and third parties using the DECTA name are left out. Across the complaints, persistent marketing, unsolicited e-mails and months-long compliance onboarding stand out.
Quellen und Verifizierungsverlauf
Offizielle Unternehmensquellendecta.com — homepage, About us, Terms and Conditions and Complaints Policy pages
Einträge der AufsichtsbehördeCentral Bank of Cyprus — Decta Limited, 115.1.3.54 (centralbank.cy) · FCA — Decta Limited, FRN 900592 (register.fca.org.uk) · CBI — Decta Limited, C491504 (registers.centralbank.ie)
HandelsregisterCyprus Registrar of Companies — Decta Limited, HE 418839 · Companies House — Decta Limited, company no 09926210
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
ForexQ.com
