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emerchantpay

E-Geld-Institut · Vereinigtes Königreich

Über das Unternehmen

Rechtlicher FirmennameeMerchantPay Limited
Gründungsjahr2004
Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitewww.emerchantpay.com
Zuletzt geprüft08.10.2026

According to its official website, emerchantpay is a payments company that offers businesses the full payment journey, from acceptance and processing to settlement, through a single global payment service provider. Its UK entity, eMerchantPay Limited, is presented on the site as an authorised electronic money institution subject to the prudential supervision of the FCA (FRN 900778); the trading names E-Comprocessing and eZeeWallet are also registered to this entity in the FCA register. The site says that in the EU it collaborates with UAB Phoenix Payments, licensed by the Bank of Lithuania, that in the US emerchantpay Corp. is a registered partner (ISO) of Elavon and Westamerica Bank, and that its Indian entity is applying to the Reserve Bank of India. Services include online payment acceptance via website, mobile app, phone and Pay by Link, contactless and chip POS terminals, local and global merchant acquiring, card issuing, risk and fraud management and reporting; it serves businesses in eCommerce, retail, digital goods, financial services, travel and gaming. The site says it offers more than 50 payment methods, more than 150 processing currencies and more than 20 settlement currencies, that the company is a PCI DSS Level 1 provider, and that the group has more than 10 regional offices including London, Amsterdam, Munich, Sofia, Dubai and Boca Raton. According to Companies House the company was incorporated in 2004. This information is the company's own statement.

Kontodetails

KONTOARTENBusiness clients (merchants)
MINDESTEINZAHLUNGNot stated
PLATTFORMENOnline payment gateway and API · POS terminals · Merchant portal
PRODUKTEOnline payment acceptance · POS terminals · Merchant acquiring · Card issuing · Risk and fraud management · Payments reporting

Lizenzen und Regulierung

FCA (Vereinigtes Königreich)

Lizenz-Nr.FRN 900778
LizenzinhabereMerchantPay Limited
UmfangListed in the FCA register as an Authorised Electronic Money Institution under eMerchantPay Limited (FRN 900778) since 25 May 2018.
StatusVerifiziert

Nutzerbeschwerden

Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.

Untersuchter Zeitraum: März 2024 – Oktober 2026

  • Auszahlungen und Zahlungen: 8
  • Kontosperrungen und Einfrierungen: 6
  • Kundenservice: 5
  • Sonstiges: 3
  • Gebühren und Provisionen: 2

MITTEL — BESCHWERDENIVEAU

55 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.

NACH THEMA — Auszahlungen und Zahlungen: Mittel · Kontosperrungen und Einfrierungen: Mittel · Kundenservice: Hoch · Sonstiges: Mittel · Gebühren und Provisionen: Hoch

GEPRÜFTE QUELLEN

The complaint distribution is based on the 1-star reviews on emerchantpay's Trustpilot page (24) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the emerchantpay name are left out. Across the complaints, delayed settlements and allegedly withheld funds, applications declined and agreements terminated without explanation, and unanswered requests stand out.

Quellen und Verifizierungsverlauf

Offizielle Unternehmensquellenemerchantpay.com — homepage, about us, contact (offices), licences and certifications, legal pages and footer
Einträge der AufsichtsbehördeFCA — eMerchantPay Limited, FRN 900778 (register.fca.org.uk)
HandelsregisterCompanies House — EMERCHANTPAY LIMITED, company no 05153270, incorporated 14 Jun 2004
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
Zuletzt verifiziert08.10.2026

Beschwerde einreichen