Rechtlicher FirmennameFirst National Bank, a division of FirstRand Bank Limited · FNB Stockbroking and Portfolio Management (Pty) Ltd
Gründungsjahr—
Hauptsitz / Land der RegistrierungSandton, Johannesburg, South Africa
Websitewww.fnb.co.za
Zuletzt geprüft10.10.2026
According to its official website, FNB (First National Bank) is a division of FirstRand Bank Limited and provides personal, private (FNB Private), business, commercial and corporate banking services to millions of customers across South Africa. The site states that the bank is an authorised financial services and credit provider (1929/001225/06, NCRCP20) and lists FNB subsidiaries in Botswana, Lesotho, Ghana, Namibia, Eswatini, Zambia and the Channel Islands. Its products include current and savings accounts, notice and fixed deposits, share investing through FNB Shares Zero, tax-free investment accounts and retirement annuities (from 300 ZAR per month), unit trusts, offshore investment products, foreign exchange solutions, home and vehicle finance, credit cards, insurance, the eBucks rewards programme and crypto investing on the FNB App. The head office is at 4 Merchant Place in Sandton. The FSCA register also lists the bank's FNB Personal & Private Segment and FNB Financial Advisory records and the in-house stockbroker FNB Stockbroking and Portfolio Management (Pty) Ltd. This information is the company's own statement.
Kontodetails
KONTOARTENCurrent accounts · Savings account · Notice and fixed deposits · Tax-free investment account · FNB Shares Zero · FNB Retirement Annuity · Global Account
MINDESTEINZAHLUNG300 ZAR per month (Tax-free Investing, FNB RA)
PLATTFORMENFNB App · Online banking · Secure Chat
PRODUKTEDeposits and investments · Share investing · Unit trusts · Offshore investing · Forex and trade · Home and vehicle finance · Credit cards · Insurance · eBucks · Crypto investing
Lizenzen und Regulierung
FSCA (South Africa)
Lizenz-Nr.FSP 3071
LizenzinhaberFirst National Bank, a division of FirstRand Bank Limited
UmfangListed in the FSCA register as an authorised (Authorized) financial services provider under First National Bank, a division of FirstRand Bank Limited (FSP 3071); authorised since 28 Oct 2004; approved product classes: derivative instruments, shares, crypto assets and bonds etc..
StatusVerifiziert
FSCA (South Africa)
Lizenz-Nr.FSP 182
LizenzinhaberFNB Stockbroking and Portfolio Management (Pty) Ltd
UmfangListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Stockbroking and Portfolio Management (Pty) Ltd (FSP 182); authorised since 15 May 2004; approved product classes: derivative instruments, shares, crypto assets, bonds and money market instruments etc..
StatusVerifiziert
FSCA (South Africa)
Lizenz-Nr.FSP 624
LizenzinhaberFNB Personal & Private Segment
UmfangListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Personal & Private Segment (FSP 624); authorised since 30 Sep 2004; approved product classes: derivative instruments, shares, forex investment, bonds and money market instruments etc..
StatusVerifiziert
FSCA (South Africa)
Lizenz-Nr.FSP 3075
LizenzinhaberFNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited
UmfangListed in the FSCA register as an authorised (Authorized) financial services provider under FNB Financial Advisory, a business unit of First National Bank, a division of FirstRand Bank Limited (FSP 3075); authorised since 20 Oct 2004; approved product classes: derivative instruments and shares etc..
StatusVerifiziert
Nutzerbeschwerden
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Juni 2025 – Oktober 2026
Kundenservice: 26
Auszahlungen und Zahlungen: 19
Sonstiges: 13
Kredite und Kreditkarten: 10
Gebühren und Provisionen: 9
Nicht autorisierte Transaktionen: 9
Kontosperrungen und Einfrierungen: 7
SEHR HOCH — BESCHWERDENIVEAU
15 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Kundenservice: Sehr hoch · Auszahlungen und Zahlungen: Hoch · Sonstiges: Hoch · Kredite und Kreditkarten: Sehr hoch · Gebühren und Provisionen: Sehr hoch · Nicht autorisierte Transaktionen: Sehr hoch · Kontosperrungen und Einfrierungen: Mittel
The complaint distribution is based on the latest 1-star reviews on FNB's Trustpilot page (93) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the FNB name are left out. Across the complaints, unresolved issues at the call centre and on Secure Chat, payments and transfers that did not arrive, and high account fees stand out.
Quellen und Verifizierungsverlauf
Offizielle Unternehmensquellenfnb.co.za — homepage, The World of FNB, Start investing (Share investing)
Einträge der AufsichtsbehördeFSCA — First National Bank, a division of FirstRand Bank Limited, FSP 3071 · FSCA — FNB Stockbroking and Portfolio Management (Pty) Ltd, FSP 182 · FSCA — FNB Personal & Private Segment, FSP 624 · FSCA — FNB Financial Advisory, FSP 3075 (fsca.co.za)
HandelsregisterCIPC (Companies and Intellectual Property Commission) — FirstRand Bank Limited, 1929/001225/06 · CIPC — FNB Stockbroking and Portfolio Management (Pty) Ltd, 1996/011732/07
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
ForexQ.com
