ForexQ.com
ForexQ.com
Zahlungsinstitut · Südafrika
According to its official website, FX Paymaster is an authorised Foreign Exchange Intermediary founded in 2015 that provides international payments and currency services to South African small and medium-sized businesses and individuals. The company states that it is never a principal to any transaction: all foreign exchange deals are executed with an Authorised Dealer Bank in the client's name in line with SARB exchange control rules, and clients only ever pay funds into their own account at its banking partners Capitec or Investec Bank. It says that online registration opens a free bank account in the client's name at the partner bank and that the FX Paymaster Online platform lets clients secure rates, manage beneficiaries and send payment instructions. The homepage shows a fixed 0.5% margin and a 250 ZAR fee per transfer abroad; the company explains that it is paid from a pre-negotiated margin shared with the bank. Products include business payments, personal transfers, advance payments, and spot and forward contracts. FX Paymaster says it is authorised under FAIS categories 1.13, 1.17 and 1.18 and is an accountable institution registered with the Financial Intelligence Centre under reference AI/151126/00009. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: März 2020 – Oktober 2026
SEHR NIEDRIG — BESCHWERDENIVEAU
89 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Kundenservice: Niedrig
The complaint distribution is based on the 1-star reviews on FX Paymaster's Trustpilot page (1) as of 10 October 2026; one person's reviews count once, and records about fake sites and third parties using the FX Paymaster name are left out. Across the complaints, information given to the client being found insufficient stand out.