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According to its official website, HFM (formerly HotForex) is the forex and CFD brand of HF Markets Group, founded in 2010; the site does not state a head office. The international site is associated with HF Markets (SV) Ltd, registered as an international business company in St Vincent and the Grenadines; this is a company registration, not a licence. The group's licensed companies are listed as HF Markets (Europe) Ltd, authorised by CySEC in the EU and accepting only professional clients and eligible counterparties, HF Markets (UK) Ltd, authorised by the FCA in the United Kingdom, HF Markets SA (PTY) Ltd, licensed by the FSCA in South Africa, HF Markets (Seychelles) Ltd, licensed by the Seychelles FSA, and HFM Investments Ltd, authorised by the CMA in Kenya. The site's September 2026 homepage lists Türkiye, along with the USA, Canada and the UAE, among the countries where HFM does not offer services. The company offers forex, metal, energy, index, share, commodity, bond, ETF and crypto CFDs on MetaTrader 4, MetaTrader 5, WebTrader and the HFM app through InfinityX, Cent, Zero, Pro and Premium accounts; the minimum deposit is 5 USD by card and 100 USD by bank transfer, and leverage is unlimited on the InfinityX account and up to 1:2000 on the others. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Juni 2025 – Oktober 2026
SEHR HOCH — BESCHWERDENIVEAU
14 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Sehr hoch · Konto- und Handelsbedingungen: Sehr hoch · Boni und Aktionen: Sehr hoch · Manipulation: Sehr hoch · Kundenservice: Sehr hoch · Kontoschließung: Sehr hoch · Sonstiges: Hoch
The complaint distribution is based on the latest 1-star reviews on HFM's Trustpilot page (168) and Şikayetvar (1) records as of 7 October 2026; one person's reviews count once, and records about fake sites and third parties using the HFM name are left out. Across the complaints, delayed or refused withdrawals and claims of wiped profits and closed accounts stand out.