ForexQ.com

According to its official website, Ikano Bank was born in Älmhult, Sweden, has its head office in Malmö and has been part of Ingka Group since October 2024; it set up its UK office in 1994. In the United Kingdom its services are provided through Ikano Bank AB (publ) UK branch (BR016253), registered in Nottingham. The site says it offers retail customers fixed-rate savings accounts with terms of 1–5 years (from 1,000 GBP), the IKEA Family credit card and an interest-free loan for IKEA purchases, and that older personal and retail loans are still managed through its Help Centre; accounts can be managed online, via the mobile app and by phone. The parent is authorised and regulated by the Swedish Financial Supervisory Authority (Finansinspektionen); according to the Bank of England list and the FCA register, the branch is authorised by the PRA to accept deposits and is regulated by the FCA and the PRA. The site states that savings are protected by the FSCS up to 120,000 GBP per person. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Dezember 2022 – Oktober 2026
HOCH — BESCHWERDENIVEAU
23 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Kredite und Kreditkarten: Sehr hoch · Kundenservice: Sehr hoch · Auszahlungen und Zahlungen: Hoch · Sonstiges: Hoch · Kontosperrungen und Einfrierungen: Mittel · Gebühren und Provisionen: Sehr hoch · Nicht autorisierte Transaktionen: Sehr hoch
The complaint distribution is based on the latest 1-star reviews on the Ikano Bank UK Trustpilot page (90) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Ikano name are left out. Across the complaints, credit card instalment and interest terms, default markers and section 75 claims, direct debits not collected and an unreachable customer service team stand out.