Rechtlicher FirmennameLumon Pay Ltd · Lumon Risk Management Ltd · Lumon FX Europe Limited
Gründungsjahr2000
Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitewww.lumonpay.com
Zuletzt geprüft08.10.2026
According to its official website, Lumon is an international money transfer and currency exchange company that has served more than 70,000 customers since 2000 and is a portfolio company of Pollen Street Capital. According to its legal information page, Lumon Pay Ltd at 20 Farringdon Road, London is authorised by the FCA as an electronic money institution (FRN 902022); Lumon Risk Management Ltd at the same address (company no 06333730) holds FCA authorisations as an Authorised Payment Institution (FRN 567835) and as an investment firm (FRN 671108); Lumon FX Europe Limited is an electronic money institution regulated by the Central Bank of Ireland and operates a branch in Portugal. Non-MiFID payment services in the US are provided by Visa Global Services Inc. Individual customers are offered international transfers at bank-beating rates with no transfer fees and currency exchange especially for buying or selling property in Spain, France, Portugal, Turkey and other countries; on the corporate side more than 2,500 businesses are offered FX payments, currency hedging strategies and a dedicated dealer. In April 2026 Lumon acquired the business and assets of Fiscal FX. This information is the company's own statement.
Kontodetails
KONTOARTENIndividual and corporate clients
MINDESTEINZAHLUNGNot stated
PLATTFORMENOnline account · Currency specialist by phone
PRODUKTEInternational money transfers · Currency exchange for overseas property · Corporate FX payments · Currency hedging solutions
Lizenzen und Regulierung
FCA (Vereinigtes Königreich)
Lizenz-Nr.FRN 902022
LizenzinhaberLUMON PAY LTD
UmfangListed in the FCA register as an Authorised Electronic Money Institution under LUMON PAY LTD (FRN 902022) since 12 Jul 2018.
StatusVerifiziert
FCA (Vereinigtes Königreich)
Lizenz-Nr.FRN 567835
LizenzinhaberLumon Risk Management Limited
UmfangListed in the FCA register as an Authorised Payment Institution under Lumon Risk Management Limited (FRN 567835) since 31 May 2018.
StatusVerifiziert
FCA (Vereinigtes Königreich)
Lizenz-Nr.FRN 671108
LizenzinhaberLumon Risk Management Ltd
UmfangListed in the FCA register under Lumon Risk Management Ltd (FRN 671108); status Authorised since 1 Sep 2015. It holds permissions for arranging, dealing as principal and advising on investments such as currency forwards, options and rolling spot forex.
StatusVerifiziert
CBI (Irland)
Lizenz-Nr.C186257
LizenzinhaberLumon FX Europe Limited
UmfangListed in the Central Bank of Ireland register under Lumon FX Europe Limited (C186257, trading name Lumon) as an e-money institution authorised under Regulation 9 of the Electronic Money Regulations 2011.
StatusVerifiziert
Nutzerbeschwerden
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Januar 2023 – Oktober 2026
Auszahlungen und Zahlungen: 23
Gebühren und Provisionen: 15
Sonstiges: 13
Kundenservice: 5
Kontosperrungen und Einfrierungen: 3
MITTEL — BESCHWERDENIVEAU
44 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Hoch · Gebühren und Provisionen: Sehr hoch · Sonstiges: Hoch · Kundenservice: Hoch · Kontosperrungen und Einfrierungen: Mittel
The complaint distribution is based on the 1-star reviews on Lumon's Trustpilot page (59) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Lumon name are left out. Across the complaints, delayed or uncredited transfers, allegations of hidden exchange-rate margins on so-called fee-free transfers, and unwanted persistent calls from representatives urging investors to fund their accounts stand out.
Quellen und Verifizierungsverlauf
Offizielle Unternehmensquellenlumonpay.com — homepage (personal) and footer, corporate page, legal and regulation (legal-info), about us, Fiscal FX announcement (20 Apr 2026)
ForexQ.com
