ForexQ.com
ForexQ.com
E-Geld-Institut · Vereinigtes Königreich
According to its official website, Luxon Pay is a multi-currency digital wallet (e-wallet) app: users can hold more than 38 currencies in one account, exchange currencies instantly, send and request money from other Luxon Pay users free of charge, receive bank transfers using personal account/IBAN details and spend with a free Luxon Pay Mastercard. Funding methods vary by country (cards, bank transfer, open banking, Trustly, iDEAL, Pix, crypto, vouchers and more), and VIP levels with an account manager are offered based on quarterly deposit targets. Under its terms, merchants are mainly providers of online and in-person gaming and betting; business and merchant accounts are also available. The legal information on the site changes with the visitor's region: in the EU/EEA the service is provided by Luxon EU ApS (Denmark) acting as an e-money distributor for Sureswipe E.M.I. PLC (licensed by the Central Bank of Cyprus), in the US by Luxon Pay, LLC, and in Canada and other countries by Luxon Pay Ltd, registered with FINTRAC as a money services business; the card is issued by Monavate UAB. The publisher of the iOS and Android apps linked from the site is Nottingham-based Luxon Payments Ltd, an FCA Authorised Electronic Money Institution. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: März 2023 – Oktober 2026
MITTEL — BESCHWERDENIVEAU
48 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Hoch · Kontosperrungen und Einfrierungen: Hoch · Gebühren und Provisionen: Sehr hoch · Kundenservice: Mittel · Sonstiges: Mittel · Nicht autorisierte Transaktionen: Sehr hoch
The complaint distribution is based on the 1-star reviews on the Luxon Pay Trustpilot page (44) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Luxon Pay name are left out. Across the complaints, deposits not credited and blocked or delayed withdrawals, accounts blocked or closed over document requests, and deposit, withdrawal and exchange fees stand out.