ForexQ.com

Bank · Vereinigtes Königreich
According to its official website, Nationwide Building Society is a mutual building society owned by its members rather than shareholders and describes itself as the only major banking provider that doesn't answer to shareholders; it says it has more than 16 million members and 605 branches across the UK. Its head office is at Nationwide House, Swindon. The site states that, following High Court approval, Virgin Money's business transferred to Nationwide on 2 April 2026, and that The Mortgage Works is one of its subsidiaries. It offers personal customers Flex current accounts, instant access and fixed rate savings, cash ISAs, children's accounts, mortgages and buy-to-let, personal loans, credit cards and insurance, and offers businesses business current and savings accounts. Accounts are managed through internet banking, the mobile app, telephone banking and branches; the Fixed Rate Online Bond can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: September 2026 – Oktober 2026
HOCH — BESCHWERDENIVEAU
32 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Kundenservice: Sehr hoch · Sonstiges: Sehr hoch · Kredite und Kreditkarten: Sehr hoch · Kontosperrungen und Einfrierungen: Hoch · Auszahlungen und Zahlungen: Mittel · Nicht autorisierte Transaktionen: Sehr hoch · Gebühren und Provisionen: Hoch
The complaint distribution is based on the latest 1-star reviews on the Nationwide Trustpilot page (85) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Nationwide name are left out. Across the complaints, long phone waits and unresolved queries, insurance and account-switching problems, loan refusals, and card and account-access issues stand out.