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Neteller

E-Geld-Institut · Vereinigtes Königreich

Über das Unternehmen

Rechtlicher FirmennamePaysafe Financial Services Limited · Paysafe Payment Solutions Limited
Gründungsjahr2002
Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitewww.neteller.com
Zuletzt geprüft08.10.2026

According to its official website, Neteller is a digital wallet of the Paysafe group that lets users manage online payments quickly and securely. Users can add money to the wallet by bank transfer and other methods, pay merchants with Neteller, use Net+ prepaid and virtual Mastercard cards online and in stores (including Apple Pay), send international money transfers to bank accounts and buy and sell cryptocurrency; the site also offers account levels, a VIP programme and the Knect loyalty programme. According to the site footer, Paysafe Payment Solutions Limited, trading as Neteller and Rapid Transfer, is regulated by the Central Bank of Ireland; Net+ cards are issued by that company as an affiliate member of Paysafe Financial Services Limited, and Neteller is a registered trademark of Skrill Limited. The UK entity is Paysafe Financial Services Limited; the FCA register lists it as an authorised electronic money institution with the trading names "NETELLER Digital Wallet" and "NET+ Prepaid Card", and its former name is Neteller (UK) Ltd. According to Companies House, the company was incorporated in 2002. The site also states that Paysafe Financial Services Limited is registered in Canada with FINTRAC and Revenu Québec as a money services business. This information is the company's own statement.

Kontodetails

KONTOARTENPersonal digital wallet account (account levels and VIP programme)
MINDESTEINZAHLUNGNot stated
PLATTFORMENWebsite · iOS and Android app
PRODUKTEDigital wallet and online payments · Net+ prepaid and virtual Mastercard · International money transfers · Cryptocurrency buying and selling · Knect loyalty programme

Lizenzen und Regulierung

FCA (Vereinigtes Königreich)

Lizenz-Nr.FRN 900015
LizenzinhaberPaysafe Financial Services Limited
UmfangListed in the FCA register as an Authorised Electronic Money Institution under Paysafe Financial Services Limited (FRN 900015) since 16 Mar 2018.
StatusVerifiziert

CBI (Irland)

Lizenz-Nr.C184986
LizenzinhaberPaysafe Payment Solutions Limited
UmfangListed in the Central Bank of Ireland register under Paysafe Payment Solutions Limited (C184986) as an authorised e-money institution; also authorised as a crypto-asset service provider under MiCA.
StatusVerifiziert

Nutzerbeschwerden

Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.

Untersuchter Zeitraum: Mai 2026 – Oktober 2026

  • Kontosperrungen und Einfrierungen: 55
  • Auszahlungen und Zahlungen: 12
  • Kundenservice: 6
  • Kredite und Kreditkarten: 2
  • Gebühren und Provisionen: 2
  • Sonstiges: 2

HOCH — BESCHWERDENIVEAU

36 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.

NACH THEMA — Kontosperrungen und Einfrierungen: Sehr hoch · Auszahlungen und Zahlungen: Hoch · Kundenservice: Hoch · Kredite und Kreditkarten: Hoch · Gebühren und Provisionen: Hoch · Sonstiges: Mittel

GEPRÜFTE QUELLEN

The complaint distribution is based on the latest 1-star reviews on Neteller's Trustpilot page (79) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Neteller name are left out. Across the complaints, allegations that accounts were restricted or closed without explanation and balances held, and delayed withdrawals stand out.

Quellen und Verifizierungsverlauf

Offizielle Unternehmensquellenneteller.com — homepage (footer), Fees page, Terms of Use
Einträge der AufsichtsbehördeFCA — Paysafe Financial Services Limited, FRN 900015; trading names NETELLER Digital Wallet, NET+ Prepaid Card (register.fca.org.uk) · CBI — Paysafe Payment Solutions Limited, C184986 (registers.centralbank.ie)
HandelsregisterCompanies House — PAYSAFE FINANCIAL SERVICES LIMITED, company no 04478861, incorporated 5 Jul 2002
Quellen für NutzerfeedbackTrustpilot · Şikayetvar · WikiFX
Zuletzt verifiziert08.10.2026

Beschwerde einreichen