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Bank · Vereinigtes Königreich
According to its official website, Newcastle Building Society is the eighth largest building society in the UK and is owned by its customers rather than shareholders; it says it has served members for more than 160 years and has 33 branches across the North East of England, Cumbria and North Yorkshire. Its principal office is at 1 Cobalt Park Way, Wallsend. It also operates under the trading names Manchester Building Society and Newcastle for Intermediaries; investment, pension and protection advice is provided through Newcastle Financial Advisers Limited, an appointed representative of The Openwork Partnership. It offers personal savings (cash ISAs, fixed rate bonds and ISAs, easy access accounts, regular saver, Lifetime ISA, children's and passbook accounts), business savings accounts and mortgages for first-time buyers, remortgaging and moving home. Accounts are managed through the online savings service, the mobile savings app and branches; fixed rate bonds can be opened with GBP 1. According to the Bank of England list and the FCA register, it is authorised by the PRA and regulated by the FCA and the PRA; the site states that eligible deposits are protected by the FSCS. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: August 2019 – Oktober 2026
SEHR HOCH — BESCHWERDENIVEAU
18 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Sehr hoch · Kundenservice: Sehr hoch · Sonstiges: Sehr hoch · Kontosperrungen und Einfrierungen: Hoch · Kredite und Kreditkarten: Sehr hoch · Gebühren und Provisionen: Hoch
The complaint distribution is based on the latest 1-star reviews on the Newcastle Building Society Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the Newcastle Building Society name are left out. Across the complaints, withdrawals blocked by code problems, delayed ISA transfers, unreachable customer service and trust firms that branches referred members to stand out.