Hauptsitz / Land der RegistrierungLondon, United Kingdom
Websitewww.photonpay.com
Zuletzt geprüft08.10.2026
According to its official website, PhotonPay is a payment infrastructure group founded in 2015, which began operating in Hong Kong in November 2015 and says it serves more than 200,000 businesses in over 200 countries and regions from more than 16 offices. It offers businesses fiat and stablecoin payment acceptance, multi-currency wallets and accounts, global payouts, FX and stablecoin conversion, corporate card issuing, billing, expense management and API-based embedded finance; crypto services are said to be provided by licensed group affiliates. According to the licences page, Photon Dance Fintech UK Limited is authorised by the FCA as an Authorised Payment Institution (FRN 801082), with its address at 36 Gerrard Street, London; the group holds a C&ED money service operator licence and an SFC licence in Hong Kong, a DFSA licence in Dubai and a KNF registration in Poland, is registered with FINTRAC in Canada and FinCEN in the United States, and says it holds money transmitter licences in many US states. The site stresses that the FCA authorisation covers only this company's payment services in the United Kingdom. This information is the company's own statement.
Kontodetails
KONTOARTENBusinesses and platforms
MINDESTEINZAHLUNGNot stated
PLATTFORMENWeb dashboard · API
PRODUKTEPayment acceptance (fiat and stablecoin) · Multi-currency wallet · Global payouts · FX conversion · Corporate cards · Billing · Expense management · Embedded finance APIs
Lizenzen und Regulierung
FCA (United Kingdom)
Lizenz-Nr.FRN 801082
LizenzinhaberPHOTON DANCE FINTECH UK LIMITED
UmfangListed in the FCA register as an Authorised Payment Institution under PHOTON DANCE FINTECH UK LIMITED (FRN 801082) since 2 Aug 2018.
UmfangListed in the SFC register as a licensed corporation (CE BWJ859); Type 1 (dealing in securities), Type 4 (advising on securities) and Type 9 (asset management) activities active since 27 Feb 2026.
StatusVerifiziert
DFSA (United Arab Emirates (Dubai))
Lizenz-Nr.F010944
LizenzinhaberPhoton Dance (DIFC) Limited
UmfangListed in the DFSA register as a DIFC company and authorised firm, licensed 3 Feb 2026; authorised for providing money services, providing or operating a payment account and issuing payment instruments, with retail client and client asset endorsements.
StatusVerifiziert
Nutzerbeschwerden
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: Dezember 2025 – Oktober 2026
Kontosperrungen und Einfrierungen: 1
Kundenservice: 1
Sonstiges: 1
NIEDRIG — BESCHWERDENIVEAU
79 % der Institute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Kontosperrungen und Einfrierungen: Niedrig · Kundenservice: Niedrig · Sonstiges: Niedrig
The complaint distribution is based on the 1-star reviews on the PhotonPay Trustpilot page (3) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the PhotonPay name are left out. Across the complaints, an alleged balance frozen for months over document requests, slow customer support, and processes described as untrustworthy stand out.
Quellen und Verifizierungsverlauf
Offizielle Unternehmensquellenphotonpay.com — homepage and footer, /uk/licenses and /en/licenses (licences), /uk/about-us (about us)
ForexQ.com
