ForexQ.com
ForexQ.com
E-Geld-Institut · Vereinigtes Königreich
According to its official website, PingPong provides cross-border payments infrastructure to e-commerce sellers, marketplaces and travel, digital services, logistics and trading companies. The site says its US company was founded in New York in 2015 and its headquarters opened in Hangzhou the same year, that it obtained a European payment licence from Luxembourg in 2017 and a UK e-money institution licence in April 2023; it reports more than 750,000 active users, more than 200 regions, annualised transaction volume above USD 300 billion, 44 offices and 82 global licences and authorisations (data as of 30 June 2026). Services include local accounts in more than 20 currencies, payouts in more than 25 currencies, payment acceptance through card networks and alternative payment methods (Checkout), multi-currency cards and 24/7 FX. According to the footer of the UK site, PingPong Payment (UK) Limited is authorised by the FCA under the Electronic Money Regulations 2011 to issue electronic money and provide payment services (FRN 974154); its registered address is in London, and the site states that e-money accounts are not bank accounts and are not covered by the FSCS. This information is the company's own statement.
Online gefundene Nutzermeldungen werden nach Thema klassifiziert. Die Diagramme zeigen, wie sich die Meldungen verteilen; die Meldungen werden aus Einträgen auf Trustpilot, WikiFX und Şikayetvar zusammengestellt, und die Einträge einer Person werden einmal gezählt.
Untersuchter Zeitraum: März 2022 – Oktober 2026
SEHR HOCH — BESCHWERDENIVEAU
18 % der Finanzinstitute mit Beschwerdeeinträgen haben mehr Beschwerden erhalten als dieses.
NACH THEMA — Auszahlungen und Zahlungen: Sehr hoch · Kontosperrungen und Einfrierungen: Sehr hoch · Kundenservice: Hoch · Sonstiges: Hoch · Kredite und Kreditkarten: Hoch · Nicht autorisierte Transaktionen: Sehr hoch
The complaint distribution is based on the latest 1-star reviews on PingPong's Trustpilot page (92) as of 8 October 2026; one person's reviews count once, and records about fake sites and third parties using the PingPong name are left out. Across the complaints, payouts and transfers held for weeks or rejected, and accounts blocked or never opened after document reviews stand out.